Envío GRATUITO 24/48h (Solo Peninsula)

FAQ

SHIPPING TIME AND COSTS

  • For the peninsula, the estimated time is 24-48 working hours. For the Canary and Balearic Islands, 4 business days . TO Ceuta and melilla we do not deliver. Free shipping for orders over € 50 is only applicable to peninsula .

WHAT MATERIALS IS DIXTINTA MADE OF?

  • The different They are handcrafted with top quality materials. The hides used are natural.

WHAT ARE THE SIZES OF THE PORTFOLIOS ?

    • The model Urban measures: 9.5cm (height) 6cm (width) and 0.8cm (thickness)

    HOW CAN I TAKE CARE OF THE WALLETS?

    • Do not overload them with more elements than recommended . For skin s It is advisable to clean with a dry cloth to remove excess dust and then apply colorless waxes to protect the leather .

    WAY TO PAY

    • Card ace of credit: Visa, MasterCard . PayPal.

    CONTACT DIXTINTA

    • You can with contact us via email: info @ different .com

    CHANGE MY ORDER

    • To make any changes, contact us by email ( info @ different .com) as soon as possible after placing your order.

    CANCEL MY ORDER

    • To cancel your order contact us by email: info @ different .com

    MONEY RETURN PROCESS

    • Returns are made using the original payment method whenever possible.

    CONTACT WITH PAYPAL

    • Yes q You want to open a PayPal account, change your account password, if a payment has failed through your account, you want to check the status of a transaction or anything else related to that platform. different does not have access to your PayPal account.

    PROBLEMS WITH MY ORDER

    • Since d iXtinta we want to know if you have had any problem with your order. If you have received something by mistake, the duplicate order, it has arrived late eo anything please contact with us via email (info @ different .com).

    TRACKING ERROR

    • Occasionally your order has left the warehouse but it is not yet reflected in our transport provider. Please wait a few hours and try to follow up again.